1. Location and operating model
Tell us the country, public/private status, site owner/operator, expected commissioning date and whether end users pay per session.
- Installation country and language(s).
- Private depot, workplace, retail parking or public highway.
- Charging service provider, operator and payment stakeholder.
2. Electrical demand and physical site
Specify existing grid service, phase, voltage, maximum import, transformer capacity, available footprint and any expected solar/battery integration.
- Planned number of bays and AC/DC classification.
- Vehicles, battery sizes, arrival patterns, target kWh per session.
- Available input power and future expansion plans.
3. Equipment and digital integration
Define Type 2/CCS2/MCS only when relevant, cable length, peak and simultaneous power, OCPP functions, site controller, metering, payment and languages.
- Number of connectors and power-sharing policy.
- Exact protocol and backend details, cybersecurity and network type.
- HMI, RFID/app/card/payment terminal, multilingual UX.
4. Documentation, testing and commercial scope
Ask for a model-specific datasheet, wiring diagram, conformity declarations, relevant lab reports, installation manual, FAT/SAT plan, spare parts and warranty conditions.
- Verify evidence applies to the same model and hardware revision.
- Agree Incoterms, delivery scope, installation and commissioning responsibility.
- Agree service level, training, remote access and data ownership.